The learning and development (L&D) function plays a crucial role in organisations by fostering continuous growth and improvement among employees. Effective learning and development initiatives enhance employee capabilities, engagement, job satisfaction, and retention, leading to increased productivity and performance. Furthermore, the learning and development function facilitates employees’ adaptation to changing demands, drives innovation, and contributes to the overall success of the organisation.
Learning Outcomes
At the end of this certificate programme, participants will be able to:
- Attain insights into key principles and concepts of employee learning and development, talent development, and organisation development;
- Acquire knowledge in developing and implementing L&D strategies, plans, programmes and courses;
- Gain insights for fostering a supportive and inclusive learning culture within the organisation.
- Understand the role of technology in L&D and to leverage it effectively;
- Gain insights into industry trends and emerging directions in L&D;
- Understand the importance of evaluating training effectiveness, measuring results, and utilising feedback for continuous improvement;
- Learn how to effectively manage training budgets and resources
Module 1
Strategic Role and Importance of L&D
- Understanding the strategic roles and responsibilities of L&D in achieving organisational success
- Recognising L&D as an integral part of the human resource function
- Leveraging L&D to foster corporate culture and employer branding
L&D Strategies
- Creating a vision and strategies for L&D that align with organisational and people goals
- Developing L&D strategies to address gaps in employee capabilities, enhance performance and meet future organisational needs
- Collaborating with line managers and key stakeholders to ensure the alignment of L&D initiatives with business objectives
Learning and Development Needs
- Identifying and conducting needs analysis to determine learning and development needs
- Understanding appropriate and preferred learning methods within in the organisation
- Utilizing competency framework for effective needs assessment
Module 2
L&D Plan and Interventions
- Crafting L&D plans and objectives for employee training and development, leadership development, talent development, and organisation development
- Designing a learning journey vs learning activities
- Utilizing internal resources and partnering with external training service providers
Organisation Development
- Driving organisation growth and development through L&D initiatives
- Implementing L&D actions that foster a culture of continuous learning
- Collaborating with HR functions and line management
Module 3
Talent Development
- Differentiating talent development and employee development
- Understanding the role of L&D in talent management
- Designing integrated learning actions for talent development
L&D and Diversity & Inclusion (D&I)
- Recognising the role of L&D in fostering D&I
- Creating a diverse and inclusive workplace through L&D initiatives
Technology in L&D
- Leveraging technology and digital tools in learning delivery
- Utilizing data in L&D management
Module 4
Implementation and Management
- Communicating L&D initiatives and activities
- Marketing and promotion L&D programmes and activities
Measurement and Results
- Identifying dimensions of evaluation and defining key performance indicators (KPIs)
- Measuring and evaluating effectiveness of L&D activities
- Assessing results and measuring growth achieved through L&D efforts
Challenges and Improvement
- Identifying key challenges in L&D
- Continuously improving and adapting L&D strategies based on feedback and evaluation
- Staying updated with industry trend and incorporating best practices
Professional Development
- Performing various roles in L&D function
- Developing professional, personal and organisational competencies
Eliza Chan, Mascot Talent Development Consulting
Eliza is a seasoned human resources professional, passionate with people development. She has hands-on experience in training and development, talent management, organizational development and human resources business partnership. She had worked for multinationals, local enterprises and conglomerates, across finance, communications and media industries. In her previous roles leading the organization and talent development, and in manpower development, Eliza led the talent management and development process end-to-end.
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Enquiry:
Mr Joel Lei
Tel: (852) 2837 3839
Email: learning@hkihrm.org